Privacy Policy

1. Who We Are

This website is operated by Crescent Windows & Doors, trading as Lift & Slide Doors Ireland, with our principal place of business at Killegland, Ashbourne, Co. Meath, Ireland.

We are the data controller for the personal information collected through this website. If you have any questions about how we handle your data, please contact us at stephenmeagher@ymail.com.

2. Data We Collect

We collect personal information only when you voluntarily submit it through our enquiry or quote request forms. This may include:

• Your name
• Your email address
• Your phone number
• Your project location
• Details about your project (opening size, project type, configuration interest)
• Any additional information you provide in free-text fields

We do not collect sensitive personal data (such as financial or health information) through this website.

3. How We Use Your Data

The information you submit is used solely to:

• Respond to your quote or enquiry request
• Provide you with information about our products and services relevant to your project
• Follow up on your enquiry where you have indicated you wish to proceed

We will not use your data for unsolicited marketing, and we will not contact you beyond responding to your enquiry unless you have explicitly asked us to.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018 (Ireland), we process your personal data on the following legal basis:

• Legitimate interests — to respond to your enquiry and provide the service you have requested.
• Consent — by submitting a form on this website, you consent to us using the information provided to respond to your request.

5. Sharing Your Data

We do not sell, rent, or trade your personal data to any third party.

Form submissions on this website are processed by FormSubmit (formsubmit.co), a third-party form handling service. FormSubmit transmits your form data to our email address and does not store it beyond the time required for delivery. Please refer to FormSubmit's own privacy policy for details of their data handling practices.

We may disclose your information if required to do so by law or in response to a valid legal request.

6. Data Retention

We retain email correspondence containing your personal data for as long as is necessary to fulfil the purpose for which it was collected — typically for the duration of any ongoing project discussion or quotation process, and for up to 12 months thereafter.

You may request deletion of your data at any time by contacting us (see Section 11).

7. Your Rights

Under GDPR you have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request correction of inaccurate data.
• Right to erasure — to request deletion of your data ("right to be forgotten").
• Right to restriction — to request that we limit processing of your data.
• Right to data portability — to receive your data in a structured, machine-readable format.
• Right to object — to object to processing based on legitimate interests.

To exercise any of these rights, please contact us by email at stephenmeagher@ymail.com. We will respond within 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Data Protection Commission Ireland at dataprotection.ie.

8. Cookies

This website does not currently use analytics cookies, tracking pixels, or any third-party marketing technology. The site functions using only essential browser behaviours (such as scroll position) which do not require cookies.

If we introduce analytics or marketing tools in the future, we will update this policy and implement appropriate cookie consent mechanisms.

9. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Form submissions are transmitted over encrypted HTTPS connections.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of data transmitted to us electronically.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: stephenmeagher@ymail.com
• Phone: 085 151 0002
• Address: Crescent Windows & Doors, Killegland, Ashbourne, Co. Meath, Ireland